Privacy Policy

Privacy Policy for Maidwali.com

Last Updated: April 04, 2025

At Maidwali.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, book our services, or interact with us. By using our site or services, you agree to the terms outlined below.

1. Information We Collect

We collect information to provide and improve our maid services. This may include:

• Personal Information:
  • Name, email address, phone number, and home address (provided when you book a cleaning, request a quote, or contact us).
  • Payment details (e.g., credit card information) processed through secure third-party payment gateways.
• Automatically Collected Data:
  • IP address, browser type, device information, and pages visited on our website (via cookies or analytics tools).
• Service-Related Information:
  • Details about your cleaning preferences, home size, or special instructions shared during booking.

2. How We Use Your Information

We use your data to:

• Process bookings and payments for maid services.
• Communicate with you about appointments, confirmations, or follow-ups (via email, text, or phone).
• Improve our website and services (e.g., analyzing site usage trends).
• Send promotional offers or updates (only if you opt in to marketing communications).
• Comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Trusted third parties who help us operate (e.g., payment processors, email services, or scheduling software). These partners are bound by confidentiality agreements.
• Cleaners: Limited details (e.g., your address and cleaning instructions) shared with our staff or contractors to fulfill your service.
• Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.

4. Cookies and Tracking

Our website uses cookies to enhance your experience. These small files track site usage and remember preferences. You can disable cookies in your browser settings, but this may limit some features (e.g., booking forms).

5. Data Security

We take reasonable steps to protect your information, including encryption for payment processing and secure storage for personal data. However, no online system is 100% secure, and we cannot guarantee absolute protection against breaches.

6. Your Rights and Choices

You can:

• Update or Correct: Contact us to update your personal information.
• Opt-Out: Unsubscribe from marketing emails via the link in any message or by contacting us.
• Request Deletion: Ask us to delete your data, subject to legal retention requirements (e.g., tax records).

7. Third-Party Links

Our website may link to external sites (e.g., payment processors). We’re not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted here with an updated “Last Updated” date. Check back periodically for the latest version.